Terms & Conditions

Low Price Guarantee

We are committed to providing the best possible prices to our customers. If you find a legitimate online store offering a lower price than us, submit a price match request and we will attempt to beat their price to your satisfaction. Please see the terms below. To submit a price match, please follow these directions:

  1. Click into any product information page.
  2. Click on the "Price Match" button, located just below the item's picture, and fill out the form in the Price Match window. Please make sure the link you provide to the competitor's site is a direct link to the item, rather than the front page of the competitor's site; also, please make sure any shipping costs the competitor may charge are included in "their price."
  3. Click the "Send" button to submit the price match form. 
  4. We will review your price match request.  If we are able to beat the price, we will send you a code to be entered into the discount field at checkout.
  5. Price Matches are not retroactive.  If you have already placed an order, we will not go back and price match.

Terms:
The item you are price matching must be the exact item sold through Woodsball.net. The items must be brand new and in stock at our competitor's website. Any shipping charges added by our competitor's website are considered part of the price of the item. For example, if our item listed is $200 with free shipping and their item is listed at $190 with a $10 shipping charge, their price and our price are considered the same.

We will not match any prices on items listed in "matrix," "pyramid," or "ladder" schemes. We will attempt to match eBay "Buy It Now" auctions as long as the item is brand new and factory-warrantied (no used, refurbished or remanufactured items will be matched). Please note that shipping costs must also be included in the price match for eBay "Buy It Now" auctions.

In some cases, we may need to contact our competitor to ensure that the item is in stock and that all terms are met; if this is the case, we will contact them and respond to you once we have verified all necessary information. Please note that Woodsball.net reserves the right to refuse a price match for any reason.


Privacy Policy

Woodsball.net takes your privacy very seriously. We are dedicated to protecting all of your personal information and take precautions to secure your account information.

Woodsball.net appreciates your trust and will not share or sell this information with companies not affiliated with ours. Woodsball.net will only share the information collected with its subsidiaries and affiliates, for the sole purpose of announcing products, sales, and events that we feel may interest you based on the information you have provided.

From time to time, we may modify our Privacy Policy. Such modifications will be effective on the date that we post the modified policy on our website.


Terms

Copyright and Trademark Notice
This site is owned and operated by Shamrox Designs dba Woodsball.net. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Woodsball.net, Copyright © 2004-2007, ALL RIGHTS RESERVED. All audio and video clips are the sole property of Woodsball.net or their respective content providers. All software used on the site is the sole property of Woodsball.net or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Woodsball.net's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. USMilitaryGear.com, ShamroxDesign.com, Woodsball.net and Customion.com are registered trademarks, trademarks or service marks of USMilitaryGear.com. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of USMilitaryGear.com. All other trademarks or service marks are property of their respective owners. The use of any USMilitaryGear.com trademark or service mark without USMilitaryGear.com's express written consent is strictly prohibited.

Disclaimer and Limitation of Liability as to Shipping Errors
Woodsball.net will make mistakes. Although we work very hard to prevent errors when filling orders, the very fact that we employ human beings to pick, pack and ship orders makes errors unavoidable. When we do ship the wrong product to you or fail to ship a product in a package, our procedure and policy for resolving the problem is as follows. Woodsball.net will verify that an item has been left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we can clearly see that an item was left out of the box, we will ship the item to you at no charge using the same shipping method that was originally used on the original order. We will gladly upgrade your service to ensure that it makes it to you on a specific date if you are willing to pay the difference in shipping costs between the new shipping method and the original shipping method.

Disclaimer and Limitation of Liability as to Products Sold
Except as expressly stated herein, Woodsball.net makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Woodsball.net site. Except as expressly stated herein, Woodsball.net expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Woodsball.net arising from any product sold on the Woodsball.net site shall be the price of the product ordered. In no event shall Woodsball.net, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Disclaimer and Limitation of Liability as to the USMilitaryGear.com Web Sites
The USMilitaryGear.com web sites and the materials therein are provided "as is." USMilitaryGear.com makes no representations or warranties, either express or implied, of any kind with respect to the USMilitaryGear.com sites, their operations, contents, information, materials or year 2000 compliance. USMilitaryGear.com expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that USMilitaryGear.com, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the USMilitaryGear.com sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Woodsball.net shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Woodsball.net shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Woodsball.net shall immediately issue a credit to your credit card account in the amount of the charge.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Woodsball.net reserves the right at any time after receipt of your order to accept or decline your order for any reason. Woodsball.net reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Sales Taxes
Woodsball.net shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Connecticut. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Service and Support
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.

Jurisdiction and Venue
You agree that any legal action brought against Woodsball.net shall be governed by the laws of the State of Connecticut without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Woodsball.net sites shall be an appropriate federal or state court located in New London County Connecticut.

Shipping

Most items ship within 1 to 2 business days.  Shipping could be delayed if item is not in stock or customer has merchandise shipped to an address not matching the customer's billing address. Overnight/Express/2-Day shipments will only be made to the customer's billing address.

Woodsball.net is NOT a shipping company. We can make no guarantee on shipping times and all shipping is provided to our customers as an estimate only for convenience. Shipping charges are non-refundable on all shipments for this reason. All shipping charges are non-refundable under any circumstance, unless incorrect items are shipped by Woodsball.net.

Shipping company used will be at Woodsball.net's discretion. Shipping choices are provided as a matter of convenience, but may be substituted for a similar service by another company. Some items may be shipped separately and some items may ship directly from the manufacturer or distributor.  In the event that an item from your order is shipped directly from the manufacturer, the shipping method may differ.

Due to high demand some products may take longer to ship. We stock 99.9% of our merchandise at Woodsball.net, unlike most other online woodsball dealers (no other dealer stocks more than 50%), but due to current demand, it is not always possible to have all items on hand.

Items not in stock may be substituted for like items but only with buyer's pre-approval.  Items not pre-approved for substitution will be placed on back-order. Customers not wanting items after being placed on back-order must contact us for a refund.  Backordered items, if part of your order has previously shipped, will be shipped the method of our choice when they arrive, unless you would like to pay for an additional shipping method.  We will not charge you if we choose (typically USPS Priority or UPS Ground).

All items are shipped insured, most items are shipped with signature confirmation required.  This is to protect you the customer.

IInternational shipments are at the customer's expense and cannot be guaranteed. Woodsball.net will not be held liable for any lost shipments and cannot refund money if this occurs.  If customs seizes your item, and returns your products to Woodsball.net, we will refund the cost of the products only, we will not pay any custom fees or refund shipping costs.  Make sure you are aware of your countries laws regarding paintball merchandise prior to order, it is your responsibility, not ours.

Shipments to an APO cannot be completely tracked. This prohibits our ability to properly track and insure shipments. All shipments will have Delivery Confirmation. When shipments are entered into the military postal system they are considered delivered and Woodsball.net will not be responsible beyond the delivery to the military postal system.

RETURNS

All returned items must be unopened and approved.  All returned items must obtain a RMA # BEFORE being sent back to Woodsball.net. The RMA # must be written on the outside of the shipping box, not actual merchandise box. Items returned without an RMA # will be refused.  Return shipping costs must be paid by customer. Woodsball.net will not accept merchandise sent Postage Due.  A 20% Restocking fee will be charged on returned merchandise.

Absolutely NO RETURNS on markers.  Your marker comes with a factory warranty.  You must contact the manufacturer directly (most numbers are provided below).  We will assist you in working with the manufacturer if necessary.  Do not send your marker back to us, it will be returned to you at your cost, Return to Sender.  There are no exceptions.

Any merchandise returned by the shipping company as "Unclaimed," "Unknown," "Moved," or any other reason, will result in an automatic 80% refund of the purchase price to the customer.

Shipping costs are not refunded under any circumstances.

REFUNDS

To qualify for a refund, ALL items must be returned in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, and all accessories. Do not mark or deface original manufacturer containers in any manner. We are unable to accept returns if packaging is not in its original condition. All returns and refunds are only accepted on merchandise that has NOT HAD any attempt to open, use, wear, fire, modify, unpackage, gas-up, test, etc.

All approved refund transactions (does not include markers) can only be refunded in the first 30 days after transaction has taken place. All Paypal refunds requested after the first 30 days will be assessed a 5% fee. (PayPal transaction fee).

All refunds will be processed only after original merchandise has returned to Woodsball.net in new, undamaged resaleable condition.

Warranty and Repairs
All defective products must be dealt with by claiming your warranty through the manufacturer of the respective product. Woodsball.net is not an authorized warranty repair service shop. Please refer to the links below if you have warranty issues on defective products:

Ariakon - 1-877-427-4256

BT Paintball - 1-260-424-9100

Engler Customs - information@englerpaintballguns.com

Hybrid - 1-800-813-1109

JT USA - 1-800-755-5061

JaxClaw - 1-866-447-0762

Kingman - 1-626-430-2300

Shocktech - 1-708-862-7446
Smart Parts - 1-800-992-2147

Tacamo - 1-888-927-1010
Tiberius Arms - 1-888-982-2842
Tippmann - 1-800-533-4831

Virtue - 1-631-265-8478

Warsensor - 1-877-290-6647